> ## Documentation Index
> Fetch the complete documentation index at: https://hercules.app/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans

> Hercules plans give you access to different features across the Hercules platform. Each plan includes some AI credits and Cloud credits.

Hercules has 4 plans: Free, Pro, Business, and Enterprise. Your Hercules plan determines which features you can access in the Hercules platform. Each plan also includes a certain number of <a href="/docs/platform/billing/ai-credits">AI Credits</a> and <a href="/docs/platform/billing/cloud-credits">Cloud Credits</a>.

<div className="screenshot purple">
  <img src="https://mintcdn.com/zeus-0f6dadbf/ynmFOBX3tw-5QsOW/images/billing/plans-comparison.png?fit=max&auto=format&n=ynmFOBX3tw-5QsOW&q=85&s=5ac2b79ed96efe145ccfc305eb005cfb" alt="Comparison of the Free, Pro, and Business plans showing prices, AI credits, and features" width="1024" height="436" data-path="images/billing/plans-comparison.png" />
</div>

### What features are available in each plan?

[Your Hercules billing portal](https://hercules.app/dashboard?settings=organization-billing%2Fplans) shows the features, plans, and pricing available to your organization. Our [pricing page](https://hercules.app/pricing) shows the latest features, pricing, and plans.

### What are AI credits?

AI credits power the Hercules AI Agent. You use AI Credits every time you talk to Hercules to build your app. Your plan includes a monthly allocation of AI credits. You can buy more credits anytime. Learn more in [AI Credits](/docs/platform/billing/ai-credits).

### What are cloud credits?

Cloud credits cover the hosting cost of your app after it is published and any built-in Hercules services. Learn more in [Cloud Credits](/docs/platform/billing/cloud-credits).

### How do plan upgrades work?

When you upgrade:

* You pay only the **prorated difference** between your current and new plan
* You immediately receive the **prorated AI credit difference** between your current and new plan, not the full amount
  * These AI credits expire **28 days** after the grant date
* Your billing cycle does **not** reset. It stays anchored to your original sign up date

<Callout type="info">
  <strong>Note:</strong> Upgrades only take effect immediately if your new plan is more expensive
  than your current one. If the new plan costs less (even if it's a higher tier), it is considered a
  downgrade.
</Callout>

### How do plan downgrades work?

Downgrades are scheduled to take effect at the **start of your next billing cycle**. You keep your current plan until then.

### Additional FAQ

<AccordionGroup>
  <Accordion title="How do I get the Enterprise plan?">
    The Enterprise plan is custom. Email [sales@hercules.app](mailto:sales@hercules.app) and our team
    will reach out to set up a plan that fits your needs.
  </Accordion>

  <Accordion title="What payment methods are accepted?">
    * Credit and debit cards (Visa, Mastercard, Amex, Discover)
    * Google Pay
    * Apple Pay

    We are able to support additional payment options on the enterprise plan.
  </Accordion>

  <Accordion title="How do I change my billing information (like add my Tax ID)?">
    You can change your billing name, address and Tax ID by going to **Settings → Billing → Billing
    Details**
  </Accordion>

  <Accordion title="What happens if my bill is overdue?">
    You have 7 days to pay. After that, you'll be downgraded to the free plan. Custom domains will be
    disconnected, hosting will be limited to Free plan limits, and your app could be shut off.
  </Accordion>

  <Accordion title="Will paying an overdue invoice restore my plan status?">
    Yes. Paying an overdue invoice restores your plan and grants your credit allocation as
    soon as it's paid.

    If you don't pay within a certain number of days of the invoice being overdue, your organization
    is instantly downgraded to the free plan.
  </Accordion>

  <Accordion title="Why is it scheduling my upgrade? I want to upgrade immediately">
    Upgrades to a higher AI credit allocation in your current plan, or the same or higher AI credit
    allocation in a higher tier, take effect immediately. Upgrades to a lower AI credit allocation in
    a higher tier are scheduled for your next billing cycle.
  </Accordion>

  <Accordion title="How do I change/remove my payment method?">
    You can change/remove your payment method by going to **Settings → Billing → Payment Methods**
  </Accordion>

  <Accordion title="How do I cancel my plan?">
    Go to **Settings → Billing → Plans**. You can then click "downgrade" on the Free plan or click
    "Manage and Cancel" at the bottom of the page.
  </Accordion>

  <Accordion title="Why is my plan and pricing different from other customers?">
    Customers are offered different plans depending on when they signed up. Your exact plan and pricing is whatever appears in **Settings → Billing** for your organization.

    If you would like custom pricing, please reach out to [sales@hercules.app](mailto:sales@hercules.app)
  </Accordion>

  <Accordion title="What is the difference between a Hercules Plan and Hercules Commerce?">
    Hercules Commerce is a separate feature that lets you sell products and accept payments through
    your app. It is not related to your Hercules plan or billing. Learn more in the [Hercules Commerce
    docs](/docs/apps/commerce/get-started).
  </Accordion>

  <Accordion title="Do you have a discount for students?">
    No, we don't offer a student discount at this time.
  </Accordion>

  <Accordion title="Do you have a discount for non-profits?">
    Yes. We're open to offering a 15% discount on plans. [Contact support](/docs/company/contact) to have
    it applied to your account.
  </Accordion>

  <Accordion title="What is the Lite plan?">
    A special plan Hercules offered in the past to certain organizations. It is no longer available.
  </Accordion>

  <Accordion title="What is the Ultra plan?">
    A special plan Hercules offered in the past to certain organizations. It is no longer available.
  </Accordion>
</AccordionGroup>