
What features are available in each plan?
Your Hercules billing portal shows the features, plans, and pricing available to your organization. Our pricing page shows the latest features, pricing, and plans.What are AI credits?
AI credits power the Hercules AI Agent. You use AI Credits every time you talk to Hercules to build your app. Your plan includes a monthly allocation of AI credits. You can buy more credits anytime. Learn more in AI Credits.What are cloud credits?
Cloud credits cover the hosting cost of your app after it is published and any built-in Hercules services. Learn more in Cloud Credits.How do plan upgrades work?
When you upgrade:- You pay only the prorated difference between your current and new plan
- You immediately receive the prorated AI credit difference between your current and new plan, not the full amount
- These AI credits expire 28 days after the grant date
- Your billing cycle does not reset. It stays anchored to your original sign up date
How do plan downgrades work?
Downgrades are scheduled to take effect at the start of your next billing cycle. You keep your current plan until then.Additional FAQ
How do I get the Enterprise plan?
How do I get the Enterprise plan?
What payment methods are accepted?
What payment methods are accepted?
- Credit and debit cards (Visa, Mastercard, Amex, Discover)
- Google Pay
- Apple Pay
How do I change my billing information (like add my Tax ID)?
How do I change my billing information (like add my Tax ID)?
What happens if my bill is overdue?
What happens if my bill is overdue?
Will paying an overdue invoice restore my plan status?
Will paying an overdue invoice restore my plan status?
Why is it scheduling my upgrade? I want to upgrade immediately
Why is it scheduling my upgrade? I want to upgrade immediately
How do I change/remove my payment method?
How do I change/remove my payment method?
How do I cancel my plan?
How do I cancel my plan?
Why is my plan and pricing different from other customers?
Why is my plan and pricing different from other customers?
What is the difference between a Hercules Plan and Hercules Commerce?
What is the difference between a Hercules Plan and Hercules Commerce?
Do you have a discount for students?
Do you have a discount for students?
Do you have a discount for non-profits?
Do you have a discount for non-profits?
What is the Lite plan?
What is the Lite plan?
What is the Ultra plan?
What is the Ultra plan?