How do I enable app backups?
See Database Backups for the full setup instructions.How long are backups kept?
Older backups expire automatically. Review recent runs in the Backups dialog.
Can I export my data at any time?
Yes. See Export Data for database exports.What disaster-recovery procedures does Hercules follow?
We maintain documented backup, business-continuity, and disaster-recovery procedures. Our plans include communications and continuity when key personnel are unavailable. Disaster-recovery and incident-response plans are tested at least annually. Review the controls in our Trust Center. Contact sales if your review requires more detail.Additional FAQ
Can Hercules agree to specific recovery requirements?
Can Hercules agree to specific recovery requirements?
Send your required recovery time, acceptable data-loss window, and retention needs to
sales@hercules.app. We will confirm what can be supported in your
enterprise agreement.