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Agents is in private beta, so things may change. If you hit a problem, tell us via Support & feedback.
Channels let your team talk to an Agent from the chat tools they already use. Add the Agent to a channel, @-mention it, and it answers right there in the thread. Go to Agents → open an Agent → Build → Channels. Every platform has a card on that page. Click one to connect it, or to manage what it’s already connected to.
Agent channels page showing cards for Slack, GitHub, Linear, Telegram, Microsoft Teams, Google Chat, WhatsApp, and X

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Which platforms are supported?

Discord isn’t available for new connections right now, so a new setup would never answer. Organizations that connected it earlier can still manage what they have.

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How do I connect a platform?

1

Open Channels

Build → Channels.
2

Pick the platform

Click its card.
3

Sign in

Slack, GitHub, and Linear use OAuth (a secure login that signs you in with your existing account). Telegram needs a bot token, and Teams, Google Chat, WhatsApp, and X need the app details you create on their side.
4

Choose where it answers

Pick which channel, repository, team, space, or chat the Agent should reply in.
5

Invite the bot

Follow the instructions shown, then @-mention the bot to start a conversation.
Once you’ve picked a channel, the page shows you exactly what to type to reach the Agent there.

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How do I get the bot into a channel?

It depends on the platform:
  • Slack: run /invite @Hercules in the channel, then start a message with the bot’s name. If your Organization connected its own Slack app, invite that bot by its name instead. The Channels page names the right one once the channel is set up
  • GitHub: @-mention the Hercules app in an issue or pull request comment
  • Linear: @-mention the Hercules app in an issue comment
  • Microsoft Teams and Google Chat: @-mention the bot in the channel or space
  • Telegram: add your bot to the group, then start a message with its @-name
  • WhatsApp: message the connected business number
  • X: mention the bot account publicly, or DM it

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What if my channel isn’t in the list?

Type its ID in by hand. Here’s where to find it: Hercules can only list channels the bot can see. In Slack that’s public channels, plus private ones it’s been added to. Telegram has no list at all, so you always type the chat ID.

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Additional FAQ

Yes, as many as you need. The ones you’ve set up are listed above the platform cards.
Yes. Each one has its own on/off switch, so you can pause the Agent in one channel and leave the rest running.
Yes. Slack is the one platform where you can register your own app instead of installing the shared Hercules one.
Yes. Every reply the Agent gives in a channel is a run, with a full record of what it did. See Run history.
No. In a channel it answers when @-mentioned, and then follows that thread, so replies inside it don’t need another mention. Direct messages are different: on WhatsApp and in X DMs, someone messaging your Agent is enough on its own, and the conversation carries on from there.
Click Suggest a platform under the cards and tell us which one you need.