Skip to main contentView and manage all customers tied to your commerce account. See purchase history, manage entitlements, and handle refunds.
What is a customer?
A customer is the billable entity. For consumer apps, this is usually the User. For B2B apps the billable entity is usually the Organization.
How do I see all my customers?
Go to Commerce → Customers
How do I see a customer’s purchase history?
Click any customer to view their full profile. You can see their
- Payments: All purchases and their status
- Subscriptions: Active, cancelled, or paused plans
- Entitlements: Current feature access
- Payment methods: Saved cards on file
How do I issue a refund?
From a customer’s profile, click the payment and select Refund. Choose full or partial refund. Refunds typically appear on customer statements within 5-10 business days.
Can I manually grant entitlements?
Yes. From a customer’s profile, go to Entitlements and click Add Entitlement 
